Conditions of Sale
Terms of purchase
Users who use the services offered by Vino Veritas Snc declare that they know and accept these general terms and conditions.
SALE OF ALCOHOLIC PRODUCTS IS FORBIDDEN TO MINORS
Users of the www.vinoveritas-shop.com (.it .at .de) website declare that they are of legal age according to the legislation applicable to them. If there is no legislation in this regard, you must be at least 21 years old.
Products and purchase procedure
Product prices are inclusive of taxes, and may be subject to periodic changes without prior notice.
Each order sent constitutes an offer to purchase the products published on the site. Orders are subject to availability and discretionary acceptance by the Data Controller, who reserves the right not to confirm an order, in particular due to the unavailability of one or more of the products purchased. In this case the Owner will refund the price and shipping costs incurred by the User.
The availability of a product is indicative, as more users can buy it at the same time and make a product unavailable that another user had already put in the cart.
The photos are indicative and do not constitute a guarantee of product quality. Furthermore, the photograph does not always show the year actually on sale, for which the year shown in the product name is solely authentic.
Defective or abnormal products
If you find a wine not good or with strange perfumes, keep the bottle almost full and with the original cap, write to firstname.lastname@example.org and we will give you an equivalent discount coupon, provided you report it within 6 months of purchase. In the absence of the bottle, it will not be possible to have refunds or replacements.
The only wines for which substitution is not possible are the "collector's" wines and the vintages prior to the current one. For purchases from abroad, the customer can send the damaged bottles at his own expense to Vino Veritas snc, Via Don P. Borghi, 12 - 42017 Novellara (RE). This guarantee is not valid for operators in the sector who use price lists and dedicated services.
All wines contain sulphites, since the process of wine production itself involves the presence of sulphites in the same. Normally these sulphites are added to improve the conservation of the wine; in some cases, however, it is possible that "added" sulphites are not present in a wine.
Delivery times in Europe are approximately between 5 and 14 working days.
Attention: in the months of August, December and the first 15 days of January delivery times could be delayed because they are periods of higher traffic.Shipping rates are detailed in the Shipping page. Once an order has been placed, it is no longer possible to change the shipping address. If the order has not yet been sent, you can correct or change the delivery address at any time by logging into your account.
Vino Veritas is not responsible for any damage suffered by the user due to delays in delivery.
It is very important to check the contents of the package when the goods arrive and notify the courier of any anomalies.
The Service is provided by the Owner "as is", without any express or implicit guarantee due to its accuracy or availability.
Vino Veritas has the right to add, reduce or suspend the provision of the service offered, either temporarily or permanently. In the event of a definitive interruption, Vino Veritas will allow users to recover their personal data.
The payment methods and the rules applied are detailed in the Payments page.
Right of withdrawal
Purchases on Vino Veritas are subject to the provisions of Legislative Decree 206 of 2005, which guarantees the right of withdrawal.
Right of withdrawal:
· The returned product must be intact, better if in the original packaging: for damaged or altered products it will not be possible to use the right of withdrawal.
· This right is reserved for individuals: retailers are therefore excluded.
· You will have 14 days to change your mind about your purchase.
To exercise this right, you will need to:
· send us an email within 14 days from the date of receipt of the goods with indicated receipt number or invoices, order number and order date.
· send us products for which you intend to exercise the right of withdrawal, indicating the item code your bank details (IBAN code), which we will use for reimbursement
· we will send you a confirmation e-mail and we will concode with you the return method, which must take place within 14 days of your communication, the date by which the refund will be made by us.
· the goods to be returned must be sent at your expense to Vino Veritas snc, Via Don P. Borghi, 12 - 42017 Novellara (RE).
· shipping costs will be charged to the customer who benefits from the right of withdrawal
Although not expressly written, the legal provisions regarding distance contracts apply. Any dispute is subject to Italian jurisdiction.
Copyright - intellectual property rights
All the Application marks, figurative or nominative, and all other signs, commercial names, service marks, word marks, commercial names, illustrations, images, logos that appear on Vino Veritas are and remain the exclusive property of the Owner or its licensees and are protected by the laws in force on the trademarks and by the relative international treaties.
Full or partial reproduction of any part of the site is prohibited; It is also forbidden to reproduce texts and / or photos for any use and in any form without prior written authorization from Vino Veritas Snc.
The User undertakes to hold harmless the Holder of Vino Veritas snc (as well as any companies controlled by the same or affiliated, its representatives, administrators, agents, licensees, partners and employees), by any obligation or liability, including any expenses lawyers supported to defend themselves in court, which may arise in the event of damage caused to other Users or third parties, in relation to the content uploaded online, to the violation of the terms of the law or of the terms of these conditions of service.
Changes to these Terms
The Owner of Vino Veritas snc reserves the right to make changes to the Terms at any time, giving notice to the User through its publication in VinoVeritas-shop.com (.it .de .at)
The User who continues to use VinoVeritas-shop.com (.it .de .at) after the publication of the changes, accepts the new Terms without reserve.
These terms and all disputes regarding the execution, interpretation and validity of this contract are subject to Italian law. The parties undertake to donate any dispute, within the limits of the applicable legislation, to the jurisdiction of the Italian courts, with exclusive jurisdiction identified in the Court of Reggio Emilia.